FAQ

REASSURANCE

• How secure is the nimbl card?
• Where can the nimbl card be used?
• Will age-inappropriate purchases be blocked?
• How your money is protected

JOINING NIMBL

• What details do I have to provide to sign up for a nimbl card?
• What is the criteria for joining nimbl?
• How do I join nimbl?
• How much does nimbl cost?
• How long will it take to receive the card(s)?

USING NIMBL

• How do I view my child's statements?
• Where do I find the PIN?
• Do my nimbl savings incur interest?
• How do I cancel my nimbl account?
• How do I update my home address?
• How do I add a child to an existing account?

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3D SECURE

• What is 3D Secure?
• Why are we using 3D Secure?
• How does 3D Secure work?
• Will 3D Secure affect my child?
• Are all transactions affected by 3D Secure?
• Who can approve online payments?

See all 10 articles