What happens if a retailer doesn’t use 3D Secure?

All retailers should be able to handle 3D Secure transactions, however, some might not yet be ready. If your child is making an online purchase that requires extra security checks, but the retailer isn’t using 3D Secure, their payment may be declined. If this happens, we encourage you to get in touch with the retailer to see if you can pay them another way.

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